We really appreciate your interest and consideration for Husteel Co., Ltd.
This survey is intended to provide better products and services by identifying the strengths and weaknesses of our products.
So even if you are busy, please take a little time to write honestly about what you feel about us.
All of your responses will not be used for any purpose other than the satisfaction survey, and we ensure that it will not be exposed.
Thank you very much for taking the time to complete our customer satisfaction survey.
* The e-mail address will be used to modify the information, so please write it correctly.
1. Purpose of Collection and Use of Personal Information
The Company will use the collected personal information for the purpose of identity verification and survey response.
2. Items of Collection of Personal Information
Name, Email Address, Company Name
3. Retention Period
We delete and destroy personal information without delay when its management purpose is achieved.
0. What type of product do you use?
1. What products do you use?
2. How do you think about the overall quality level of our products?
3. How do you think about the quality level of black pipes?
3-1. If the result of Q3 falls under ① or ②, what do you think is the reason?
4. How do you think about the quality level of galvanized pipes?
4-1. If the result of Q4 falls under ① or ②, what do you think is the reason?
4-2. How do you think about the quality of the ends of galvanized pipes? (Husteel)
4-3. How do you think about the quality of the ends of galvanized pipes? (Outsourcing)
4-4. How do you think about the outer surface quality of galvanized pipes? (Husteel)
4-5. How do you think about the outer surface quality of galvanized pipes? (Outsourcing)
5. Please write down any urgent improvements or requests regarding product quality.
1. How do you think about the average delivery status?
2. How do you think about the shipping service, such as the driver's attitude and on-time arrival?
3. Any other matters regarding delivery
1. How do you think about the price of our products?
2. How do you think about the price compared to other companies?
3. Any other matters regarding the price of products
1. Do our employees respond quickly and kindly to customer inquiries and requirements?
2. When a quality problem occurs, are appropriate measures taken to prevent recurrence?
3. Do our employees have expertise in technical support (contract review, specification inquiries, technical data, etc.)?
4. Any other matters about the service
1. Do you have any top priorities for continuous business with us?
2. Please feel free to leave comments and improvement requests about our products and customer service.
